Common questions, answered plainly.
A professional, room-by-room PDF report, the original high-resolution photos, a photo manifest, and — if you added it — a 3D scan link. Everything is delivered together through one secure digital link.
No. There's nothing to install and nothing to configure. A specialist handles the entire visit, and we build the report ourselves.
No. Our service provides visual documentation of accessible and visible property conditions. It is not a home inspection, repair estimate, code-compliance inspection, or legal determination of responsibility.
Yes. Tenants can receive a copy of a Move-In report, giving both sides the same documented starting point.
Yes. Tenants can book Move-In documentation directly, as long as property access can be arranged for the visit.
No. The 3D scan supplements the photographic report — it does not replace the required high-resolution photographs. Mobile LiDAR measurements are approximate and are not survey-grade measurements.
As close as possible to when possession is returned, and before any cleaning or repair work begins — that's what makes the Move-Out Pre-Work Record accurate.
No. We document visible, accessible conditions. We do not make determinations about cause or responsibility.
No. We provide the visual record. Any deductions, notices, or accounting remain the landlord's responsibility under applicable law.
Typical turnaround is from the completed visit.
Files are retained for . We recommend saving your own copy after delivery.
Yes. If a Move-In Baseline was completed by ClearFrame, we can match it against a new Move-Out visit for a same-angle comparison.
We note it clearly in the report as an inaccessible area rather than skipping it silently, so the record stays accurate.
Yes, with the occupant's knowledge and appropriate access arranged in advance.
Carlsbad and North County San Diego, including Oceanside, Encinitas, Vista, San Marcos, Solana Beach, Del Mar and nearby communities.
Yes. We can standardize documentation across a full portfolio — reach out through the booking form or contact page to set it up.